Terms & Conditions

Last Updated: February 23, 2026

1. Acceptance of Terms

By accessing or using Leo AI Platform ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the Service.

2. Description of Service

Leo AI Platform provides AI-powered customer conversation analysis, automated responses, and multi-channel integration services. Our platform includes 9 specialized AI agents designed to enhance customer engagement and operational efficiency.

3. User Accounts

To use certain features of the Service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Providing accurate and complete information

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Violate any laws in your jurisdiction
• Infringe upon intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Leo AI Agency and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Payment and Subscription

Certain features of the Service may require payment. By subscribing to a paid plan, you agree to:

• Pay all fees as described in your selected plan
• Provide accurate billing information
• Allow us to charge your payment method
• Our refund policy as stated in your subscription agreement

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

8. Service Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted access. We reserve the right to:

• Modify or discontinue the Service with or without notice
• Perform maintenance that may temporarily interrupt service
• Refuse service to anyone for any reason

9. Limitation of Liability

To the maximum extent permitted by law, Leo AI Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use the Service.

10. Indemnification

You agree to indemnify and hold harmless Leo AI Agency and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.

14. Contact Information

If you have questions about these Terms, please contact us at: